Frequently asked
Questions, answered.
About IONIQ
What is IONIQ?
IONIQ is a daily sachet that does four jobs in one — electrolytes, focus, recovery and pre-load. Eight labelled actives, built around Himalayan pink salt for a real 750mg sodium dose, with every milligram printed on the pack.
Who is it for?
For people who actually play — tennis, padel, football, running, lifting. It replaces the four products most active people carry: an electrolyte, a focus supplement, magnesium and a recovery drink.
How is IONIQ different from LMNT, Liquid IV, Gatorade?
750mg sodium per sachet — far more than most sports drinks dose (200–400mg) — plus magnesium and a labelled focus and recovery stack none of them carry. Zero added sugar.
Why Himalayan pink salt?
Pink salt is naturally mineral-rich and lets us deliver a real 750mg sodium dose — the amount your body actually loses when you sweat — rather than the bare minimum most drinks add for flavour.
Ingredients & science
What's in a sachet?
Eight labelled actives across four jobs. Electrolytes: 750mg sodium (from Himalayan pink salt), 200mg potassium, 50mg magnesium. Focus: citicoline 250mg, L-tyrosine 500mg. Performance: taurine 500mg, rhodiola 200mg. Recovery: acetyl-L-carnitine 250mg. Every dose is on the label. No proprietary blends.
Does it contain sugar or sweeteners?
No added sugar. Zero. The light sweetness comes from monk fruit and a little organic stevia leaf extract. Around 8 calories per sachet.
Does it contain caffeine?
No. IONIQ is completely caffeine-free. The focus support comes from citicoline, L-tyrosine and rhodiola — not stimulants. No spike, no crash.
Is it vegan, gluten-free, non-GMO?
Yes to all three. 100% plant-based, certified gluten-free, non-GMO, no dairy, soy, nuts, no artificial colours/flavours/preservatives.
Is the pink salt safe and tested?
Yes. The Himalayan pink salt is food-grade and every batch is heavy-metal tested. Manufactured to standard food-safety controls.
How to use it
When should I drink IONIQ?
In the morning, or 30–45 minutes before you train to pre-load your sodium and focus. On heavy days, have a second within 30 minutes of finishing.
How much water should I mix it with?
500ml of cold water is standard. You can go up to 1L for a lighter flavour, or down to 350ml for stronger taste.
How many sachets per day?
One is enough for most people. Up to three is safe on heavy training days, in hot weather, or post-sauna.
Will it break my fast?
No. Under 10 calories per sachet, zero sugar, zero sweeteners. Will not raise insulin or affect ketosis.
When will I notice a difference?
Cleaner steady energy and focus is what most people notice first, within the first few days of daily use.
Subscription & shipping
How does the subscription work?
$42/month for 30 sachets, billed monthly. 20% off vs one-time purchase, free shipping, skip/pause/cancel any time.
Can I skip a month or change frequency?
Yes, any time. Log in, go to "Manage subscription," change frequency or pause indefinitely. No phone calls.
How do I cancel?
Click "Cancel" in your account dashboard. Takes 10 seconds. No fees, no questions, no friction.
What about the 60-day guarantee?
Try IONIQ for 60 days. If you're not happy, email us — we'll refund the box. No restocking fees, no questions.
Where do you ship?
Worldwide. Subscriptions ship free. One-time orders ship free over $50. US/UK: 2–4 days. EU: 3–6 days. UAE/Singapore: 1–3 days.